Enterpret's MCP Server brings customer intelligence directly into your favorite AI tools — Claude, Cursor, Notion, Glean, and any other tool that supports the Model Context Protocol (MCP).

What is MCP?

The Model Context Protocol is an open standard that allows AI assistants to securely connect to data sources. Enterpret's MCP delivers accurate, cited customer insights wherever you work.

Key capabilities:

• Query your complete customer feedback dataset
• Get contextual answers grounded in your Knowledge Graph
• Receive cited responses with direct links to source feedback
• Maintain conversation context across multiple questions

Why use Enterpret's MCP Server?

• Access customer intelligence where you work - No context switching or new tools to learn
• Context - Enterpret draws from your entire Knowledge Graph for relevant insights
• Accuracy - Every response includes citations and links to source feedback

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Setup Instructions

Claude (Web & Desktop)

Note: Connectors require a paid Claude plan (Pro, Max, Team, or Enterprise).

Pro and Max

Click here to add Enterpret to Claude, then click Connect to authorize access.

...or, find it manually:

1. Open Claude and click Customize in the sidebar
2. Click Connectors
3. Click the + button
4. Search "Enterpret"
5. Click Connect to authorize access

(IMPORTANT) Initialize Wisdom at the start of each new conversation (see instructions below)

Team and Enterprise

Setting up Wisdom for your team is a two-step process: an admin adds the connector for the organization, then each team member connects individually.

Step 1: Admin adds the connector

Click here to add Enterpret to Claude, then click Add to enable it for your organization.

1. Navigate to Admin settings > Connectors
2. Search for "Enterpret" in the Connectors Directory and click Add

Then:

1. Navigate to Settings > Connectors
2. Find Wisdom in the list and click "Connect" to authorize access

Once connected, the Wisdom MCP becomes available to every member in your organization — no need to set it up user by user.

Step 2: Members connect individually

1. Navigate to Settings > Connectors
2. Find Wisdom in the list of available connectors
3. Click "Connect" to authorize access

Each member authenticates with their own account — queries and usage are tracked individually.

Initialize Wisdom (Important)

Initialize Wisdom at the start of each new conversation. This initializes your AI tool on how to use the Wisdom MCP in the best possible way for the best results.

1. Click the '+' button at the bottom left of the text input
2. From the menu, click 'Add from wisdom'
3. Select both 'Initialize Wisdom' and 'Usage Guidelines'
4. Click Send

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Claude Code

1. Open Terminal (or Command Prompt on Windows) and run:
   claude mcp add --transport http --scope user wisdom https://wisdom-api.enterpret.com/server/mcp
2. Start Claude Code:
   claude
3. Run the /mcp command, select Wisdom from the list of MCP servers, then click "Authenticate" to complete the authentication flow
4. (IMPORTANT) Initialize Wisdom at the start of each new conversation:
   • In Claude Code, start typing /wisdom and you'll see the command /wisdom:initialize_wisdom (MCP) appear as a suggestion
   • Select it and press Enter

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Cursor

Quick Install (Recommended)

1. In your Enterpret dashboard, navigate to Settings > Wisdom MCP
2. Click the Connect button next to Cursor
3. This will start the configuration process in Cursor with your organization's MCP settings prefilled
4. (IMPORTANT) Initialize Wisdom at the start of each new conversation:
   • In Cursor, start typing /wisdom and you'll see the command /wisdom/initialize_wisdom appear as a suggestion
   • Select it and press Enter or click Send

Manual Setup

If auto-configuration doesn't work, you can manually configure Cursor:

1. Press Cmd+Shift+P (Mac) or Ctrl+Shift+P (Windows) to open the command palette
2. Type "Cursor Settings" and select it
3. Navigate to MCP in the left sidebar
4. Click Add Custom MCP
5. Add the following configuration:
   {
   "mcpServers": {
   "wisdom": {
   "command": "npx",
   "args": ["-y", "mcp-remote", "https://wisdom-api.enterpret.com/server/mcp"]
   }
   }
   }
6. Save the file (Cmd+S or Ctrl+S)
7. (IMPORTANT) Initialize Wisdom at the start of each new conversation:
   • In Cursor, start typing /wisdom and you'll see the command /wisdom/initialize_wisdom appear as a suggestion
   • Select it and press Enter or click Send

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Notion Custom Agents

Build Notion Custom Agents that run on top of your customer feedback — scheduled digests, in-page @mentions on PRDs, and database-backed workflows. Notion supports the full MCP protocol, so Enterpret works out of the box.

Follow the step-by-step setup in Enterpret in Notion Custom Agents.

Note: Requires a Notion Business or Enterprise plan. A workspace admin must enable Custom MCP servers under Settings → Notion AI → AI connectors (one-time).

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Glean

Connect Enterpret to Glean so users can query customer feedback from the Glean Assistant and wire Enterpret tools into Glean Agent Builder workflows. Glean is admin-managed — a Glean workspace admin sets up the connection once in the Admin Console, and every authorized user gets access to it.

In Glean, go to Admin Console → Platform → Actions, click Add, and choose Import tools from MCP server. Use the following configuration:

• MCP server URL: https://wisdom-api.enterpret.com/server/mcp
• Transport type: Streaming HTTP
• Authentication: OAuth (recommended) or Bearer token from Settings → MCP in your Enterpret dashboard

Once connected, an admin can enable individual Enterpret tools for the Glean Assistant and for Agent Builder, and apply role-based access to control which creators can use them in agents. For the full admin walkthrough, see Glean's documentation: Connect Remote MCP Servers to Glean.

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Other AI Tools

For MCP-compatible AI tools not listed above, use this URL to connect to the Wisdom MCP: https://wisdom-api.enterpret.com/server/mcp

(IMPORTANT) Initialize Wisdom at the start of each new conversation. This initializes your AI tool on how to use the Wisdom MCP in the best possible way for the best results.

If your tool supports MCP resources, look for and add the following resources to your conversation:

• Initialize Wisdom - Loads your Knowledge Graph schema and organization details
• Usage Guidelines - Provides query patterns and best practices

If your tool doesn't support MCP resources, run this prompt at the start of each new conversation:

Act as Wisdom. Retrieve the Knowledge Graph schema, organization details, and usage guidelines to understand available data and query patterns, then help me explore customer feedback, identify trends, analyze sentiment, and discover insights.

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Bearer Token Authentication

In addition to OAuth, Wisdom supports Bearer token authentication for MCP clients that require this method.

• Navigate to Settings > Wisdom MCP in your Enterpret dashboard
• Click Generate under Auth Token
• Copy the token
• Add the token to your MCP configuration using the --header flag:

--header "Authorization: Bearer YOUR_AUTH_TOKEN_HERE"

Example configuration:

{
"mcpServers": {
"wisdom": {
"command": "npx",
"args": [
"-y",
"mcp-remote",
"https://wisdom-api.enterpret.com/server/mcp",
"--header",
"Authorization: Bearer YOUR_AUTH_TOKEN_HERE"
]
}
}
}

Note: Tokens expire after 6 months. Generate a new token and update your configuration when needed.

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Available Tools

The MCP server provides these tools to your AI assistant:

Get Organization Details

get_organization_details - Load your organization's name, ID, and dashboard URL to set up your Wisdom session.

Get Schema

get_schema - Discover your Knowledge Graph structure, including product areas, themes, and available data sources.

Execute Cypher Query

execute_cypher_query - Query your customer feedback data to surface insights, trends, and patterns across all sources.

Search Knowledge Graph

search_knowledge_graph - Look up specific terms, product areas, or themes to find the right data before querying

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FAQs

I don't see the Wisdom MCP in my AI tool

• Ensure you completely restarted your application (not just minimized)
• Check that Node.js is installed by running node --version in Terminal
• Verify you're using the correct MCP URL: https://wisdom-api.enterpret.com/server/mcp
• Make sure you have a stable internet connection

I'm getting "Cannot connect to MCP server" error

• Double-check your MCP URL - ensure you're using https://wisdom-api.enterpret.com/server/mcp
• Ensure there are no extra spaces in your configuration
• Try restarting your AI tool again
• Verify you can access https://wisdom-api.enterpret.com/server/mcp in your browser

I'm getting "npx command not found" error (Windows)

• Restart your computer after installing Node.js
• Try using the full path: "C:\\Program Files\\nodejs\\npx.cmd" instead of "npx"

I'm behind a corporate firewall - what do I need?

• Ensure your firewall allows access to npm registry (for downloading mcp-remote)
• HTTPS traffic to mcp.enterpret.com must be allowed
• If behind a corporate proxy, npm and HTTPS requests need proxy configuration

I have access to multiple organizations - how does this work?

Each Enterpret organization uses its own API token to connect to multiple orgs, add a separate mcp-remote entry per org (same URL, unique name, port, and token) in claude_desktop_config.json. See Connecting Claude to Multiple Enterpret Organizations for the full template and steps.

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Related Articles

Introduction to Enterpret

Enterpret Features Explained

Wisdom MCP with Claude Plugins

Connecting Claude to Multiple Enterpret Organizations

Enterpret in Notion Custom Agents