Enterpret's Wisdom MCP Server brings customer intelligence directly into your favorite AI tools - Claude, Cursor, and any other tool that supports the Model Context Protocol (MCP).

What is MCP?

The Model Context Protocol is an open standard that allows AI assistants to securely connect to data sources. Enterpret uses the Wisdom MCP to deliver accurate, cited customer insights wherever you work.

Key capabilities:

• Query your complete customer feedback dataset
• Get contextual answers grounded in your Knowledge Graph
• Receive cited responses with direct links to source feedback
• Maintain conversation context across multiple questions

Why use Wisdom MCP Server?

• Access customer intelligence where you work - No context switching or new tools to learn
• Context - Wisdom draws from your entire Knowledge Graph for relevant insights
• Accuracy - Every response includes citations and links to source feedback

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Setup Instructions

Claude (Web & Desktop)

Note: Custom connectors require a paid Claude plan (Pro, Max, Team, or Enterprise).

For Pro and Max users:

1. Navigate to Settings > Connectors
2. Click "Add custom connector"
3. Enter the Wisdom MCP URL: https://wisdom-api.enterpret.com/server/mcp
   (You can also find this URL in Settings > Wisdom MCP in your Enterpret dashboard)
4. Click "Add"
5. Click "Connect" next to the Wisdom connector to authorize access
6. (IMPORTANT) Initialize Wisdom at the start of each new conversation (see instructions below)

For Team and Enterprise (Admins only):

1. Navigate to Admin settings > Connectors
2. Click "Add custom connector" at the bottom
3. Enter the Wisdom MCP URL: https://wisdom-api.enterpret.com/server/mcp
4. Click "Add"
5. Navigate to Settings > Connectors
6. Find Wisdom in the list and click "Connect" to authorize access
7. (IMPORTANT) Initialize Wisdom at the start of each new conversation (see instructions below)

For Team and Enterprise (Members):

Prerequisite: The Wisdom connector must be added by your admin before you can connect to it.

1. Navigate to Settings > Connectors
2. Find Wisdom in the list of available connectors
3. Click "Connect" to authorize access
4. (IMPORTANT) Initialize Wisdom at the start of each new conversation (see instructions below)

Initialize Wisdom (Important)

Initialize Wisdom at the start of each new conversation. This initializes your AI tool on how to use the Wisdom MCP in the best possible way for the best results.

1. Click the '+' button at the bottom left of the text input
2. From the menu, click 'Add from wisdom'
3. Select both 'Initialize Wisdom' and 'Usage Guidelines'
4. Click Send

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Claude Code

1. Open Terminal (or Command Prompt on Windows) and run:
   claude mcp add --transport http --scope user wisdom https://wisdom-api.enterpret.com/server/mcp
2. Start Claude Code:
   claude
3. Run the /mcp command, select Wisdom from the list of MCP servers, then click "Authenticate" to complete the authentication flow
4. (IMPORTANT) Initialize Wisdom at the start of each new conversation:
   • In Claude Code, start typing /wisdom and you'll see the command /wisdom:initialize_wisdom (MCP) appear as a suggestion
   • Select it and press Enter

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Cursor

Quick Install (Recommended)

1. In your Enterpret dashboard, navigate to Settings > Wisdom MCP
2. Click the Connect button next to Cursor
3. This will start the configuration process in Cursor with your organization's MCP settings prefilled
4. (IMPORTANT) Initialize Wisdom at the start of each new conversation:
   • In Cursor, start typing /wisdom and you'll see the command /wisdom/initialize_wisdom appear as a suggestion
   • Select it and press Enter or click Send

Manual Setup

If auto-configuration doesn't work, you can manually configure Cursor:

1. Press Cmd+Shift+P (Mac) or Ctrl+Shift+P (Windows) to open the command palette
2. Type "Cursor Settings" and select it
3. Navigate to MCP in the left sidebar
4. Click Add Custom MCP
5. Add the following configuration:
   {
   "mcpServers": {
   "wisdom": {
   "command": "npx",
   "args": ["-y", "mcp-remote", "https://wisdom-api.enterpret.com/server/mcp"]
   }
   }
   }
6. Save the file (Cmd+S or Ctrl+S)
7. (IMPORTANT) Initialize Wisdom at the start of each new conversation:
   • In Cursor, start typing /wisdom and you'll see the command /wisdom/initialize_wisdom appear as a suggestion
   • Select it and press Enter or click Send

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Other AI Tools

For MCP-compatible AI tools not listed above, use this URL to connect to the Wisdom MCP: https://wisdom-api.enterpret.com/server/mcp

(IMPORTANT) Initialize Wisdom at the start of each new conversation. This initializes your AI tool on how to use the Wisdom MCP in the best possible way for the best results.

If your tool supports MCP resources, look for and add the following resources to your conversation:

• Initialize Wisdom - Loads your Knowledge Graph schema and organization details
• Usage Guidelines - Provides query patterns and best practices

If your tool doesn't support MCP resources, run this prompt at the start of each new conversation:

Act as Wisdom. Retrieve the Knowledge Graph schema, organization details, and usage guidelines to understand available data and query patterns, then help me explore customer feedback, identify trends, analyze sentiment, and discover insights.

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Bearer Token Authentication

In addition to OAuth, Wisdom supports Bearer token authentication for MCP clients that require this method.

• Navigate to Settings > Wisdom MCP in your Enterpret dashboard
• Click Generate under Auth Token
• Copy the token
• Add the token to your MCP configuration using the --header flag:

--header "Authorization: Bearer YOUR_AUTH_TOKEN_HERE"

Example configuration:

{
"mcpServers": {
"wisdom": {
"command": "npx",
"args": [
"-y",
"mcp-remote",
"https://wisdom-api.enterpret.com/server/mcp",
"--header",
"Authorization: Bearer YOUR_AUTH_TOKEN_HERE"
]
}
}
}

Note: Tokens expire after 6 months. Generate a new token and update your configuration when needed.

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Available Tools

The MCP server provides these tools to your AI assistant:

Get Organization Details

get_organization_details - Load your organization's name, ID, and dashboard URL to set up your Wisdom session.

Get Schema

get_schema - Discover your Knowledge Graph structure, including product areas, themes, and available data sources.

Execute Cypher Query

execute_cypher_query - Query your customer feedback data to surface insights, trends, and patterns across all sources.

Search Knowledge Graph

search_knowledge_graph - Look up specific terms, product areas, or themes to find the right data before querying

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FAQs

I don't see the Wisdom MCP in my AI tool

• Ensure you completely restarted your application (not just minimized)
• Check that Node.js is installed by running node --version in Terminal
• Verify you're using the correct MCP URL: https://wisdom-api.enterpret.com/server/mcp
• Make sure you have a stable internet connection

I'm getting "Cannot connect to MCP server" error

• Double-check your MCP URL - ensure you're using https://wisdom-api.enterpret.com/server/mcp
• Ensure there are no extra spaces in your configuration
• Try restarting your AI tool again
• Verify you can access https://wisdom-api.enterpret.com/server/mcp in your browser

I'm getting "npx command not found" error (Windows)

• Restart your computer after installing Node.js
• Try using the full path: "C:\\Program Files\\nodejs\\npx.cmd" instead of "npx"

I'm behind a corporate firewall - what do I need?

• Ensure your firewall allows access to npm registry (for downloading mcp-remote)
• HTTPS traffic to mcp.enterpret.com must be allowed
• If behind a corporate proxy, npm and HTTPS requests need proxy configuration

I have access to multiple organizations - how does this work?

All organizations use the same MCP URL (https://wisdom-api.enterpret.com/server/mcp). When you authenticate, Wisdom will automatically detect which organizations you have access to and provide data accordingly.

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