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Get clear, reliable and actionable Customer Insights with AI.

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What can you do with Feedier MCP?

  • Ping the Feedier connection — Verify that the MCP server is reachable and your authentication is working with Ping.
  • Measure a specific KPI — Ask for a metric like NPS or CSAT over a chosen time range, optionally filtered by segment, using Measure.
  • Explore feedback topics and attributes — Surface the most mentioned topics, sentiments, or attributes from recent feedback with Explore.
  • Generate an action plan from feedback — Request a prioritized improvement plan based on detractors or low-scoring feedback segments via GenerateActionPlan.
  • Access structured feedback resources — Retrieve configured survey elements like Topics, Attributes, Segments, Questions, or KPIs for use in analysis.

Documentation

​Available capabilities
• Tools: Ping, Scope, Measure, Explore, Discover, Report, GenerateActionPlan
• Resources: Topics, Attributes, Segments, Questions, KPIs
​
​How to connect Claude to Feedier MCP
​
1. Open Claude (claude.ai or the Claude desktop app) and go to Settings → Connectors (a.k.a. Integrations / Custom MCP).

2. Click Add custom connector and fill in:
• Name: Feedier
• URL: https://bx.feedier.com/mcp (https://<your-feedier-domain>/mcp if you have a custom domain for your Feedier platform)
​ For local dev: http://bx.feedier.test:8889/mcp

3. Claude will redirect you through the Feedier OAuth flow — log in with your normal Feedier account and approve access.

4. Once approved, the Feedier tools/resources show up automatically in your Claude conversation. Just ask things like:
• "Measure NPS over the last 30 days by segment"
• "Explore top topics from last week's feedback"
• "Generate an action plan from current detractors".