ITGlue
Unofficial MCP server for the ITGlue API
itglue-mcp-server
An unofficial Model Context Protocol (MCP) server for the ITGlue API. Enables AI assistants to manage ITGlue documents, document sections, and organizations.
Note: This is an unofficial, community-maintained project and is not affiliated with or endorsed by Kaseya/ITGlue.
Features
- 13 tools covering documents, document sections, and organizations
- Full CRUD support for documents and document sections
- Publish documents directly from your AI assistant
- Organization lookup for finding org IDs
- Pagination, filtering, and sorting support
- Markdown and JSON response formats
- Regional API support (US, EU, Australia)
- Stdio and streaming HTTP transports
- Docker support for containerized deployment
Quick Start
Claude Desktop
- Open Claude Desktop and go to Settings > Developer > Edit Config
- Add the following to
claude_desktop_config.json:
{
"mcpServers": {
"itglue": {
"command": "npx",
"args": ["-y", "itglue-mcp-server"],
"env": {
"ITGLUE_API_KEY": "your-api-key-here"
}
}
}
}
- Save the file and restart Claude Desktop
Config file locations:
- macOS:
~/Library/Application Support/Claude/claude_desktop_config.json - Windows:
%APPDATA%\Claude\claude_desktop_config.json
Streaming HTTP
Start the server in HTTP mode:
ITGLUE_API_KEY=your-key npx itglue-mcp-server --transport http --port 3000
Then configure your MCP client:
{
"mcpServers": {
"itglue": {
"type": "streamable-http",
"url": "http://localhost:3000/mcp"
}
}
}
Other MCP Clients (Cursor, Windsurf, Claude Code, etc.)
Most MCP clients use the same stdio configuration format shown above.
EU or Australia Regions
Add --region eu or --region au to the args:
{
"mcpServers": {
"itglue": {
"command": "npx",
"args": ["-y", "itglue-mcp-server", "--region", "eu"],
"env": {
"ITGLUE_API_KEY": "your-api-key-here"
}
}
}
}
Environment Variables
| Variable | Description | Required | Default |
|---|---|---|---|
ITGLUE_API_KEY | ITGlue API key | Yes | |
ITGLUE_BASE_URL | Custom API base URL | No | https://api.itglue.com |
TRANSPORT | Transport mode: stdio or http | No | stdio |
PORT | HTTP server port | No | 3000 |
CLI Options
--api-key <key> ITGlue API key (overrides env var)
--base-url <url> Custom API base URL (overrides env var)
--region <region> API region: us, eu, or au (default: us)
--transport <mode> Transport mode: stdio or http (default: stdio)
--port <port> HTTP server port (default: 3000)
--help Show help
--version Show version
Tools
Organizations
| Tool | Description |
|---|---|
itglue_list_organizations | Search and list organizations with filtering and pagination |
itglue_get_organization | Get detailed information about a specific organization |
Documents
| Tool | Description |
|---|---|
itglue_list_documents | List documents globally or within an organization |
itglue_get_document | Get a document with all embedded sections |
itglue_create_document | Create a new draft document |
itglue_update_document | Update document metadata (name) |
itglue_publish_document | Publish a draft document |
itglue_delete_documents | Permanently delete one or more documents |
Document Sections
| Tool | Description |
|---|---|
itglue_list_document_sections | List all sections in a document |
itglue_get_document_section | Get a specific section with full content |
itglue_create_document_section | Add a section (Text, Heading, Gallery, Step) |
itglue_update_document_section | Update section content, type, or position |
itglue_delete_document_section | Permanently delete a section |
API Key Setup
- Log in to ITGlue as an Administrator
- Go to Account > Settings > API Keys
- Generate a new Custom API Key
- Copy the key and set it as
ITGLUE_API_KEY
ITGlue automatically revokes API keys unused for 90+ days.
Regions
| Region | Base URL |
|---|---|
| US (default) | https://api.itglue.com |
| EU | https://api.eu.itglue.com |
| Australia | https://api.au.itglue.com |
Rate Limiting
The ITGlue API allows a maximum of 3,000 requests per 5-minute window. The server will return clear error messages if the rate limit is exceeded.
Docker
Build and run locally
docker build -t itglue-mcp-server .
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key itglue-mcp-server
The Docker image runs in HTTP transport mode by default on port 3000.
Pre-built image
docker pull ghcr.io/junto-platforms/itglue-mcp-server:latest
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key ghcr.io/junto-platforms/itglue-mcp-server:latest
Health check
curl http://localhost:3000/health
Development
# Install dependencies
npm install
# Build
npm run build
# Run locally (stdio)
ITGLUE_API_KEY=your-key node dist/index.js
# Run locally (HTTP)
ITGLUE_API_KEY=your-key node dist/index.js --transport http
# Development with auto-reload
ITGLUE_API_KEY=your-key npm run dev
# Development with HTTP transport
ITGLUE_API_KEY=your-key npm run dev:http
# Run tests
npm test
Sponsored by Junto
Secure client access, automated ticket resolution, and intelligent IT operations. Discover how Junto is transforming MSP service delivery at juntoai.com.
License
MIT
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