user-research
作者： anthropic
规划、执行并整合用户研究。触发词包括“用户研究计划”、“访谈指南”、“可用性测试”、“调查设计”、“研究问题”等。
npx skills add https://github.com/anthropics/knowledge-work-plugins --skill user-researchUser Research
Help plan, execute, and synthesize user research studies.
Research Methods
| Method | Best For | Sample Size | Time |
|---|---|---|---|
| User interviews | Deep understanding of needs and motivations | 5-8 | 2-4 weeks |
| Usability testing | Evaluating a specific design or flow | 5-8 | 1-2 weeks |
| Surveys | Quantifying attitudes and preferences | 100+ | 1-2 weeks |
| Card sorting | Information architecture decisions | 15-30 | 1 week |
| Diary studies | Understanding behavior over time | 10-15 | 2-8 weeks |
| A/B testing | Comparing specific design choices | Statistical significance | 1-4 weeks |
Interview Guide Structure
- Warm-up (5 min): Build rapport, explain the session
- Context (10 min): Understand their current workflow
- Deep dive (20 min): Explore the specific topic
- Reaction (10 min): Show concepts or prototypes
- Wrap-up (5 min): Anything we missed? Thank them.
Analysis Framework
- Affinity mapping: Group observations into themes
- Impact/effort matrix: Prioritize findings
- Journey mapping: Visualize the user experience over time
- Jobs to be done: Understand what users are hiring your product to do
Deliverables
- Research plan (objectives, methods, timeline, participants)
- Interview guide (questions, probes, activities)
- Synthesis report (themes, insights, recommendations)
- Highlight reel (key quotes and observations)
来自 anthropic 的更多技能
access
anthropic
管理 Discord 频道访问权限 — 批准配对、编辑允许列表、设置私信/群组策略。当用户要求配对、批准某人、检查谁被允许时使用…
official
session-report
anthropic
从 ~/.claude/projects 的会话记录中生成可探索的 HTML 报告，展示 Claude Code 会话使用情况（包括令牌、缓存、子代理、技能和昂贵提示）。
official
build-mcp-server
anthropic
当用户要求“构建一个MCP服务器”、“创建一个MCP”、“制作一个MCP集成”、“为Claude封装一个API”、“暴露工具给…”时，应使用此技能。
official
cookbook-audit
anthropic
根据评分标准审核Anthropic Cookbook笔记本。每当请求笔记本审查或审核时使用。
official
handle-complaint
anthropic
端到端处理客户投诉——提取上下文、草拟回复并建议运营修复方案。可接受可选的电子邮件或工单ID……
official
use-case-triage
anthropic
快速判断处理活动是否需要PIA、强制性的GDPR DPIA，或者可以继续进行——揭示隐私政策冲突并引导至正确的…
official
board-minutes
anthropic
根据您公司的格式起草董事会或委员会会议纪要。自动从日历中检测即将召开的董事会和委员会会议，询问议程并…
official
renewal-tracker
anthropic
显示即将到来的取消截止日期的合同，并在通知窗口关闭前发出警告，基于维护的续约登记表。当用户询问时使用…
official