process-optimization

作者: anthropic

分析并改进业务流程。触发词包括“这个流程太慢”、“如何改进”、“简化这个工作流”、“步骤太多”、“瓶颈”……

npx skills add https://github.com/anthropics/knowledge-work-plugins --skill process-optimization

Process Optimization

Analyze existing processes and recommend improvements.

Analysis Framework

1. Map Current State

  • Document every step, decision point, and handoff
  • Identify who does what and how long each step takes
  • Note manual steps, approvals, and waiting times

2. Identify Waste

  • Waiting: Time spent in queues or waiting for approvals
  • Rework: Steps that fail and need to be redone
  • Handoffs: Each handoff is a potential point of failure or delay
  • Over-processing: Steps that add no value
  • Manual work: Tasks that could be automated

3. Design Future State

  • Eliminate unnecessary steps
  • Automate where possible
  • Reduce handoffs
  • Parallelize independent steps
  • Add checkpoints (not gates)

4. Measure Impact

  • Time saved per cycle
  • Error rate reduction
  • Cost savings
  • Employee satisfaction improvement

Output

Produce a before/after process comparison with specific improvement recommendations, estimated impact, and an implementation plan.

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