Waply for Kommo

npx add-mcp 'https://waply.online/mcp'

Documentation

Install in Kommo

• Requirements — Prepare the accounts, permissions, and business information needed to use Waply.

• Install Waply in Kommo — Start installation from Waply, review the requested access, and connect your Kommo account.

• Connect a number — Complete WhatsApp onboarding and understand pending connection states.

• First message and first call — Verify that messaging and human calling work with the connected number.

• Numbers, coexistence, and migration — Choose the onboarding path that fits a new, coexisting, or transferred WhatsApp number.

• Templates and messaging — Create, synchronize, and use approved WhatsApp templates correctly.

• Create and publish an AI agent — Configure a message agent, resolve publication checks, and activate it.

• Knowledge and testing — Add knowledge sources and validate an agent before assigning live traffic.

• Providers and your own keys — Choose managed AI or connect a supported provider with your own API key.

• Hand off to a person — Control when AI stops and a member of your team continues the conversation.

• Calls with your team — Configure and place human WhatsApp calls from Kommo.

• Recording and call intelligence — Understand call recording, transcription, summaries, usage, and retention.

• Voice agents — Configure a managed voice agent or a compatible realtime provider.

• Plans, trial, and usage — Understand plan access, trial time, quotas, add-ons, and external charges.

• Set up Waply for a client — Repeat a safe agency installation using the client's own accounts and approvals.

• Troubleshooting and support — Identify common setup errors and give support enough safe context to help.

• Glossary — Understand the product terms used throughout Waply documentation.