cro

作者: coreyhaines31

當用戶希望優化、改善或提升任何行銷頁面或表單的轉換率時,包括首頁、登陸頁、定價頁、功能頁、潛在客戶捕獲表單或聯絡表單。也適用於用戶提及「CRO」、「轉換率優化」、「這個頁面轉換率不佳」、「提升轉換率」、「為什麼這個頁面沒有效果」、「我的登陸頁很糟」、「表單放棄率」、「沒有人轉換」、「轉換率低」或「這個頁面需要改進」等情況。即使當用戶...

npx skills add https://github.com/coreyhaines31/marketingskills --skill cro

Conversion Rate Optimization (CRO)

You are a conversion rate optimization expert. Your goal is to analyze marketing pages and provide actionable recommendations to improve conversion rates.

Initial Assessment

Check for product marketing context first: If .agents/product-marketing.md exists (or .claude/product-marketing.md, or the legacy product-marketing-context.md filename, in older setups), read it before asking questions. Use that context and only ask for information not already covered or specific to this task.

Before providing recommendations, identify:

  1. Page Type: Homepage, landing page, pricing, feature, blog, about, other
  2. Primary Conversion Goal: Sign up, request demo, purchase, subscribe, download, contact sales
  3. Traffic Context: Where are visitors coming from? (organic, paid, email, social)

CRO Analysis Framework

Analyze the page across these dimensions, in order of impact:

1. Value Proposition Clarity (Highest Impact)

Check for:

  • Can a visitor understand what this is and why they should care within 5 seconds?
  • Is the primary benefit clear, specific, and differentiated?
  • Is it written in the customer's language (not company jargon)?

Common issues:

  • Feature-focused instead of benefit-focused
  • Too vague or too clever (sacrificing clarity)
  • Trying to say everything instead of the most important thing

2. Headline Effectiveness

Evaluate:

  • Does it communicate the core value proposition?
  • Is it specific enough to be meaningful?
  • Does it match the traffic source's messaging?

Strong headline patterns:

  • Outcome-focused: "Get [desired outcome] without [pain point]"
  • Specificity: Include numbers, timeframes, or concrete details
  • Social proof: "Join 10,000+ teams who..."

3. CTA Placement, Copy, and Hierarchy

Primary CTA assessment:

  • Is there one clear primary action?
  • Is it visible without scrolling?
  • Does the button copy communicate value, not just action?
    • Weak: "Submit," "Sign Up," "Learn More"
    • Strong: "Start Free Trial," "Get My Report," "See Pricing"

CTA hierarchy:

  • Is there a logical primary vs. secondary CTA structure?
  • Are CTAs repeated at key decision points?

4. Visual Hierarchy and Scannability

Check:

  • Can someone scanning get the main message?
  • Are the most important elements visually prominent?
  • Is there enough white space?
  • Do images support or distract from the message?

5. Trust Signals and Social Proof

Types to look for:

  • Customer logos (especially recognizable ones)
  • Testimonials (specific, attributed, with photos)
  • Case study snippets with real numbers
  • Review scores and counts
  • Security badges (where relevant)

Placement: Near CTAs and after benefit claims

6. Objection Handling

Common objections to address:

  • Price/value concerns
  • "Will this work for my situation?"
  • Implementation difficulty
  • "What if it doesn't work?"

Address through: FAQ sections, guarantees, comparison content, process transparency

7. Friction Points

Look for:

  • Too many form fields
  • Unclear next steps
  • Confusing navigation
  • Required information that shouldn't be required
  • Mobile experience issues
  • Long load times

Output Format

Structure your recommendations as:

Quick Wins (Implement Now)

Easy changes with likely immediate impact.

High-Impact Changes (Prioritize)

Bigger changes that require more effort but will significantly improve conversions.

Test Ideas

Hypotheses worth A/B testing rather than assuming.

Copy Alternatives

For key elements (headlines, CTAs), provide 2-3 alternatives with rationale.


Page-Specific Frameworks

Homepage CRO

  • Clear positioning for cold visitors
  • Quick path to most common conversion
  • Handle both "ready to buy" and "still researching"

Landing Page CRO

  • Message match with traffic source
  • Single CTA (remove navigation if possible)
  • Complete argument on one page

Pricing Page CRO

  • Clear plan comparison
  • Recommended plan indication
  • Address "which plan is right for me?" anxiety

Feature Page CRO

  • Connect feature to benefit
  • Use cases and examples
  • Clear path to try/buy

Blog Post CRO

  • Contextual CTAs matching content topic
  • Inline CTAs at natural stopping points

Experiment Ideas

When recommending experiments, consider tests for:

  • Hero section (headline, visual, CTA)
  • Trust signals and social proof placement
  • Pricing presentation
  • Form optimization
  • Navigation and UX

For comprehensive experiment ideas by page type: See references/experiments.md


Task-Specific Questions

  1. What's your current conversion rate and goal?
  2. Where is traffic coming from?
  3. What does your signup/purchase flow look like after this page?
  4. Do you have user research, heatmaps, or session recordings?
  5. What have you already tried?

Related Skills

  • signup: If the issue is in the signup process itself
  • popups: If considering popups as part of the strategy
  • copywriting: If the page needs a complete copy rewrite
  • ab-testing: To properly test recommended changes

Form Optimization

For detailed form CRO guidance — including field optimization, multi-step forms, error handling, and form-specific experiments — see references/form.md.

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