process-doc

bởi anthropic

Tài liệu hóa một quy trình kinh doanh — lưu đồ, RACI và SOP. Sử dụng khi chính thức hóa một quy trình đang tồn tại trong suy nghĩ của ai đó, xây dựng RACI để làm rõ ai sở hữu…

npx skills add https://github.com/anthropics/knowledge-work-plugins --skill process-doc

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/process-doc

If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.

Document a business process as a complete standard operating procedure (SOP).

Usage

/process-doc $ARGUMENTS

How It Works

Walk me through the process — describe it, paste existing docs, or just tell me the name and I'll ask the right questions. I'll produce a complete SOP.

Output

## Process Document: [Process Name]
**Owner:** [Person/Team] | **Last Updated:** [Date] | **Review Cadence:** [Quarterly/Annually]

### Purpose
[Why this process exists and what it accomplishes]

### Scope
[What's included and excluded]

### RACI Matrix
| Step | Responsible | Accountable | Consulted | Informed |
|------|------------|-------------|-----------|----------|
| [Step] | [Who does it] | [Who owns it] | [Who to ask] | [Who to tell] |

### Process Flow
[ASCII flowchart or step-by-step description]

### Detailed Steps

#### Step 1: [Name]
- **Who**: [Role]
- **When**: [Trigger or timing]
- **How**: [Detailed instructions]
- **Output**: [What this step produces]

#### Step 2: [Name]
[Same format]

### Exceptions and Edge Cases
| Scenario | What to Do |
|----------|-----------|
| [Exception] | [How to handle it] |

### Metrics
| Metric | Target | How to Measure |
|--------|--------|----------------|
| [Metric] | [Target] | [Method] |

### Related Documents
- [Link to related process or policy]

If Connectors Available

If ~~knowledge base is connected:

Search for existing process documentation to update rather than duplicate
Publish the completed SOP to your wiki

If ~~project tracker is connected:

Link the process to related projects and workflows
Create tasks for process improvement action items

Tips

Start messy — You don't need a perfect description. Tell me how it works today and I'll structure it.
Include the exceptions — "Usually we do X, but sometimes Y" is the most valuable part to document.
Name the people — Even if roles change, knowing who does what today helps get the process right.