Tidio

Connect Tidio with your website via MCP. Embed the widget without exiting your programming environment.

Tidio MCP Connector

An MCP (Model Context Protocol) server that connects AI assistants to Tidio live chat - with automatic setup

Features

  • Automatic Setup: Connect to Tidio with one command - no manual key copying
  • OAuth Authentication: Opens browser for secure Tidio login, auto-retrieves your public key
  • Credential Persistence: Credentials are saved locally for future sessions
  • Embed Code Generation: Get ready-to-use JavaScript code for any website

Installation

npm install tidio-mcp-connector

Or clone and build locally:

git clone https://github.com/your-username/tidio-mcp-connector.git cd tidio-mcp-connector npm install npm run build

Usage

With Claude Desktop

Add to your Claude Desktop config (~/Library/Application Support/Claude/claude_desktop_config.json):

{ "mcpServers": { "tidio": { "command": "npx", "args": ["tidio-mcp-connector"] } } }

With Lovable

This MCP connector works with Lovable and similar AI-powered development platforms. Add it as a custom MCP server.

With MCP Inspector (Testing)

npx @modelcontextprotocol/inspector npx tidio-mcp-connector

Available Tools

tidio_connect (Recommended)

Connect to Tidio and automatically get your public key.

How it works:

  1. Opens your browser to Tidio's login page
  2. You authenticate with your Tidio account
  3. Returns your public key and embed code automatically

Parameters:

  • site_url (required): The website URL where Tidio will be embedded

Example:

Connect Tidio to https://mywebsite.com

tidio_status

Check your connection status and get your embed code.

Parameters: None

tidio_disconnect

Clear stored credentials.

generate_tidio_embed

Generate embed code for a specific public key (if you already have one).

Parameters:

  • public_key (required): Your Tidio public key
  • loading_mode (optional): "async" (default) or "sync"

How It Works

  1. User calls tidio_connect with their website URL
  2. Browser opens to Tidio's authentication page
  3. User logs in to their Tidio account
  4. Callback received - MCP server gets the refresh token
  5. API calls made - exchanges token for access token, then retrieves public key
  6. Credentials saved to ~/.tidio-mcp/credentials.json
  7. Embed code returned - ready to add to the website

Credential Storage

Credentials are stored locally at ~/.tidio-mcp/credentials.json:

{ "public_key": "abc123...", "access_token": "...", "refresh_token": "...", "site_url": "https://example.com", "created_at": "2024-01-01T00:00:00.000Z", "updated_at": "2024-01-01T00:00:00.000Z" }

Embed Code Output

The connector generates optimized async loading code:

Development

Install dependencies

npm install

Run in development mode

npm run dev

Build for production

npm run build

Run built version

npm start

Requirements

  • Node.js 18+
  • A Tidio account (free tier works)

License

MIT

Related

  • Tidio - Live chat and chatbot platform
  • Model Context Protocol - Open standard for AI integrations
  • Lovable - AI-powered app development

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