Manage Zendesk tickets and comments, analyze tickets, draft responses, and access Help Center articles as a knowledge base.
A Model Context Protocol server for Zendesk.
This server provides a comprehensive integration with Zendesk. It offers:
uv venv && uv pip install -e .
or uv build
in short..env
file, refer to .env.example.{
"mcpServers": {
"zendesk": {
"command": "uv",
"args": [
"--directory",
"/path/to/zendesk-mcp-server",
"run",
"zendesk"
]
}
}
}
Analyze a Zendesk ticket and provide a detailed analysis of the ticket.
Draft a response to a Zendesk ticket.
Retrieve a Zendesk ticket by its ID
ticket_id
(integer): The ID of the ticket to retrieveRetrieve all comments for a Zendesk ticket by its ID
ticket_id
(integer): The ID of the ticket to get comments forCreate a new comment on an existing Zendesk ticket
ticket_id
(integer): The ID of the ticket to comment oncomment
(string): The comment text/content to addpublic
(boolean, optional): Whether the comment should be public (defaults to true)Converts Cursor agent plans into structured markdown task lists and organizes them in your repository.
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