ITGlue

Unofficial MCP server for the ITGlue API

itglue-mcp-server

An unofficial Model Context Protocol (MCP) server for the ITGlue API. Enables AI assistants to manage ITGlue documents, document sections, and organizations.

Note: This is an unofficial, community-maintained project and is not affiliated with or endorsed by Kaseya/ITGlue.

Features

  • 13 tools covering documents, document sections, and organizations
  • Full CRUD support for documents and document sections
  • Publish documents directly from your AI assistant
  • Organization lookup for finding org IDs
  • Pagination, filtering, and sorting support
  • Markdown and JSON response formats
  • Regional API support (US, EU, Australia)
  • Stdio and streaming HTTP transports
  • Docker support for containerized deployment

Quick Start

Claude Desktop

  1. Open Claude Desktop and go to Settings > Developer > Edit Config
  2. Add the following to claude_desktop_config.json:
{
  "mcpServers": {
    "itglue": {
      "command": "npx",
      "args": ["-y", "itglue-mcp-server"],
      "env": {
        "ITGLUE_API_KEY": "your-api-key-here"
      }
    }
  }
}
  1. Save the file and restart Claude Desktop

Config file locations:

  • macOS: ~/Library/Application Support/Claude/claude_desktop_config.json
  • Windows: %APPDATA%\Claude\claude_desktop_config.json

Streaming HTTP

Start the server in HTTP mode:

ITGLUE_API_KEY=your-key npx itglue-mcp-server --transport http --port 3000

Then configure your MCP client:

{
  "mcpServers": {
    "itglue": {
      "type": "streamable-http",
      "url": "http://localhost:3000/mcp"
    }
  }
}

Other MCP Clients (Cursor, Windsurf, Claude Code, etc.)

Most MCP clients use the same stdio configuration format shown above.

EU or Australia Regions

Add --region eu or --region au to the args:

{
  "mcpServers": {
    "itglue": {
      "command": "npx",
      "args": ["-y", "itglue-mcp-server", "--region", "eu"],
      "env": {
        "ITGLUE_API_KEY": "your-api-key-here"
      }
    }
  }
}

Environment Variables

VariableDescriptionRequiredDefault
ITGLUE_API_KEYITGlue API keyYes
ITGLUE_BASE_URLCustom API base URLNohttps://api.itglue.com
TRANSPORTTransport mode: stdio or httpNostdio
PORTHTTP server portNo3000

CLI Options

--api-key <key>         ITGlue API key (overrides env var)
--base-url <url>        Custom API base URL (overrides env var)
--region <region>       API region: us, eu, or au (default: us)
--transport <mode>      Transport mode: stdio or http (default: stdio)
--port <port>           HTTP server port (default: 3000)
--help                  Show help
--version               Show version

Tools

Organizations

ToolDescription
itglue_list_organizationsSearch and list organizations with filtering and pagination
itglue_get_organizationGet detailed information about a specific organization

Documents

ToolDescription
itglue_list_documentsList documents globally or within an organization
itglue_get_documentGet a document with all embedded sections
itglue_create_documentCreate a new draft document
itglue_update_documentUpdate document metadata (name)
itglue_publish_documentPublish a draft document
itglue_delete_documentsPermanently delete one or more documents

Document Sections

ToolDescription
itglue_list_document_sectionsList all sections in a document
itglue_get_document_sectionGet a specific section with full content
itglue_create_document_sectionAdd a section (Text, Heading, Gallery, Step)
itglue_update_document_sectionUpdate section content, type, or position
itglue_delete_document_sectionPermanently delete a section

API Key Setup

  1. Log in to ITGlue as an Administrator
  2. Go to Account > Settings > API Keys
  3. Generate a new Custom API Key
  4. Copy the key and set it as ITGLUE_API_KEY

ITGlue automatically revokes API keys unused for 90+ days.

Regions

RegionBase URL
US (default)https://api.itglue.com
EUhttps://api.eu.itglue.com
Australiahttps://api.au.itglue.com

Rate Limiting

The ITGlue API allows a maximum of 3,000 requests per 5-minute window. The server will return clear error messages if the rate limit is exceeded.

Docker

Build and run locally

docker build -t itglue-mcp-server .
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key itglue-mcp-server

The Docker image runs in HTTP transport mode by default on port 3000.

Pre-built image

docker pull ghcr.io/junto-platforms/itglue-mcp-server:latest
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key ghcr.io/junto-platforms/itglue-mcp-server:latest

Health check

curl http://localhost:3000/health

Development

# Install dependencies
npm install

# Build
npm run build

# Run locally (stdio)
ITGLUE_API_KEY=your-key node dist/index.js

# Run locally (HTTP)
ITGLUE_API_KEY=your-key node dist/index.js --transport http

# Development with auto-reload
ITGLUE_API_KEY=your-key npm run dev

# Development with HTTP transport
ITGLUE_API_KEY=your-key npm run dev:http

# Run tests
npm test

Sponsored by Junto

Secure client access, automated ticket resolution, and intelligent IT operations. Discover how Junto is transforming MSP service delivery at juntoai.com.

License

MIT

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