Chargezen SmartyTap
SmartyTap email marketing flows: build an automated customer email, preview it, save it as a draft and turn it on, from triggers like new orders or order tags.
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npx add-mcp 'https://mcp.chargezen.com/mcp/smartytap'Installs into Claude Code, Codex, Cursor and more
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SmartyTapEvery moment in step.
Turn first-time buyers into regulars with email, texts, calls and chat that all know the customer. Welcome new customers, win back lost carts and answer every reply, with email, texts, forms and AI working together behind the scenes.
Plans for every list size, with help getting started if you want it.
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Email platforms
Email is only one way you talk to customers. The rest happens somewhere else. -
SMS platforms
A good text needs to know what the customer bought, opened, agreed to and said last. -
Automation tools
Automated messages still depend on forms, texts and support living in other apps. -
Phone systems
When a customer calls, your team should know which message they are calling about.
Pick who to reach. Write the message. Send the email or text. Answer when they reply.
SmartyTap keeps it all on one customer record, with AI helping at every step.
Campaigns, newsletters, templates and scheduled sends.
Texts
Texts and picture messages, opt-outs handled, SMS credits included.
Forms
Popups and signup forms that learn a little more each visit.
Automations
Welcome, abandoned cart, after-purchase, win-back and birthday-style messages.
Reach customers around the world on WhatsApp.
Push
Push and in-app messages for your mobile app.
AI that helps you write
Draft subject lines, emails and campaigns, translate them, and get ideas for who to send them to.
All your customer info
Bring in customers from Shopify or a spreadsheet, then group them by what they buy and what they've agreed to receive.
Replies and phone follow-up
When a customer replies or calls, your team sees the message they're answering, with saved replies and AI help.
Send the right message next.
Automations that use email and text together. AI helps write, translate and sort replies.
- Automations
- Every channel in one flow
- AI marketing and service agents
- Controls for larger teams
- Abandoned cart
- Flow library
- SmartyTap in Claude
- SmartyTap in ChatGPT
The old stack · 5 vendors
Automation apps. Email apps. Texting apps. Phone systems.
One app for automations, another for email, another for texts, another for calls, and AI added to whichever one happens to be open.
SmartyTap · 1 app, with AI built in
Email. Texts. Automations. Support. Calls. AI.
One product to write, send, automate, answer and improve, all from the same customer record.
- Email tools Email apps. Good at email, but texts, replies and phone calls live somewhere else. SmartyTap. Emails, newsletters, AI writing help and follow-ups all share one customer record.
- Texting tools
- Automation tools
- Phone and support systems
Pay monthly, or choose annual billing.
Launch SmartyTap
Starter
$20per month
For brands starting email and text marketing with a smaller list.
Included
- Up to 2,500 contacts
- 25,000 email sends per month
- 250 SMS credits per month
- 1 workspace
- 3 custom customer fields
Built in
- Email campaigns, newsletters, templates, drag-and-drop editing, and scheduled sends
- Lists, customer groups, signup forms, popups and opt-in tracking
- Welcome, abandoned cart, after-purchase, win-back and birthday automations
- AI subject lines, emails, campaign drafts and customer group ideas
2.5k contacts · 25k emails/mo · 250 SMS credits/mo
Grow with SmartyTap, recommended
Pro
$166per month
Billed yearly at $1,990
For brands marketing to a bigger list.
Included
- Up to 25,000 contacts
- 250,000 email sends per month
- 2,500 SMS credits per month
- 25,000 AI credits per month
- 1 workspace
- 3 custom customer fields
Built in
- Everything in Starter, with ten times the contacts, emails and SMS credits
- Welcome, abandoned cart, after-purchase, win-back and birthday automations
- AI subject lines, emails, campaign drafts and customer group ideas
- Add Chargezen Services to move your list over and get set up
25k contacts · 250k emails/mo · 2,500 SMS credits/mo
Enterprise rollout
Enterprise
Custom
Annual billing
For brands with 250k+ contacts, several brands, or strict security and compliance needs.
Included
- Starts at 250,000 contacts
- 2,500,000 email sends per month
- SMS and AI pools tailored with your team
- Multi-brand workspaces
- Customer data volumes sized for your rollout
Built in
- A sending plan built for high volume, so your emails land in the inbox
- Short codes, international texting and carrier approvals handled with you
- Controls over what the AI can do and how much it can use
- Data exports, custom connections, activity history, Slack support and a guaranteed response time
250k+ contacts · 2.5M+ emails/mo · SLA + dedicated team
Compare every plan.
Contacts, emails, texts, AI, automations, data and support, side by side.
Starter
Pro
Enterprise
Capacity and channels
Marketing capacity
Up to 2,500 contacts, 25,000 email sends per month, 250 SMS credits per month, 1 workspace, and 3 custom customer fields.
Up to 25,000 contacts, 250,000 email sends per month, 2,500 SMS credits per month, 25,000 AI credits per month, 1 workspace, and 3 custom customer fields.
Starts at 250,000 contacts, 2,500,000 email sends per month, SMS and AI pools tailored with your team, multi-brand workspaces, and customer data volumes sized for your rollout.
Email marketing
Campaigns, newsletters, templates, drag-and-drop editor, and scheduling.
Campaigns, newsletters, templates, drag-and-drop editor, and scheduling.
A sending plan built for high volume, so your emails land in the inbox.
Texts
250 included SMS credits per month, permission tracking, opt-outs and text automations.
2,500 included SMS credits per month, permission tracking, opt-outs and text automations.
Text volume set with you, short codes, international texting and carrier approvals.
Other channels
Email, texts, signup forms, popups, and sending data to 5 other apps.
Email, texts, signup forms, popups, and sending data to 5 other apps.
The channels you need, your own email server if you have one, and help connecting your systems.
Marketing
Signup forms
Popups, signup forms, opt-in checkboxes, and a welcome message for new signups.
Popups, signup forms, opt-in checkboxes, and a welcome message for new signups.
Signup rules by country, a privacy review, and control over how long data is kept.
Contacts and customer groups
2,500 contacts, customer details, lists and saved groups.
25,000 contacts, customer details, lists and saved groups.
250,000+ contacts, customer records across several brands, and customer groups by region.
Automations
Welcome, abandoned cart, after-purchase, win-back and date-based messages, with simple if/then steps.
Welcome, abandoned cart, after-purchase, win-back and date-based messages, with simple if/then steps.
Automations that need sign-off, automations across several brands, and a record of every change.
AI features
AI subject lines, emails, campaign drafts and customer group ideas.
25,000 AI credits per month for subject lines, emails, campaign drafts and customer group ideas.
AI credits set with you, review steps, and controls over what the AI can do.
Customer history
Customer support
Customer portal, order tracking, buy-again links, shared inbox, and ticket creation.
Customer portal, order tracking, buy-again links, shared inbox, and ticket creation.
Connects to your help desk, with support rules and response-time reports.
Analytics & reporting
Campaign dashboards, sends, opens, clicks, unsubscribes, list growth and the sales each message brings in.
Campaign dashboards, sends, opens, clicks, unsubscribes, list growth and the sales each message brings in.
Data exports, scheduled reports for leadership, and a full activity history.
Data & integrations
Shopify sync, spreadsheet import, and connections to other apps.
Shopify sync, spreadsheet import, and connections to other apps.
A technical lead who connects your systems and sets up your data the way you need it.
Receipts and order updates
Optional add-on for receipts, account emails and other automatic notices.
Optional add-on for receipts, account emails and other automatic notices.
A separate sending lane for receipts and notices, with guaranteed delivery times.
Support and controls
Security
Two-step login, team roles and permissions.
Two-step login, team roles and permissions.
Activity history, data kept in your region, private servers and a compliance review.
Support
Help center, academy, community, and email support.
Help center, academy, community, and email support.
Priority support, your own account manager, a launch specialist, a shared Slack channel and guaranteed response times.
Services
Set it up yourself, or buy help moving over and planning.
Set it up yourself, or buy help moving over and planning.
A launch plan covering the move, security review, data setup, leadership reports and quarterly check-ins.
Car dealershipsAnswer new leads fast and remind customers when service is due.
Home servicesAnswer new jobs fast, send the crew, and follow up when the work is done.
Med spasAppointment reminders and follow-ups that make every client feel looked after.
Real estateReply to buyers and renters first, and never let a lead go cold.
FAQ
How much does SmartyTap cost?
Starter is $20 per month with 2,500 contacts, 25,000 email sends and 250 SMS credits a month. Pro is $199 per month, or $166 per month billed yearly at $1,990, with 25,000 contacts, 250,000 email sends and 2,500 SMS credits a month. Enterprise starts at 250,000 contacts.
Which channels does SmartyTap cover?
Email, texts and picture messages, signup forms and popups, automations, WhatsApp, and push and in-app messages, plus replies and phone follow-up in one inbox.
Does SmartyTap work with Shopify?
Yes. Orders, browsing and carts flow in from Shopify, spreadsheets or your own systems, so messages use what customers bought, clicked and said.
Can I move my list over from another app?
Yes. You can set it up yourself, or add Chargezen Services to move your list over and get set up.
How does the AI help?
AI writes subject lines, emails and campaigns, suggests who to send them to, translates, sums up replies and drafts answers for your team.
