Unthread
Manage and automate your support tickets
About Unthread
Unthread helps teams search conversations, monitor SLAs, analyze support metrics, and manage support tickets. Its connector gives assistants a support-intelligence layer for helpdesk performance, triage, and workflow automation.
Connection details
https://app.unthread.io/api/mcp- Transport
- Streamable HTTP
- Authentication
- OAuth
Setup
claude mcp add unthread --transport http https://app.unthread.io/api/mcpFrequently asked questions
What is the Unthread remote MCP server?
The Unthread remote MCP server is a hosted Model Context Protocol endpoint at https://app.unthread.io/api/mcp, so AI assistants can connect to it without installing or running anything locally. Unthread helps teams search conversations, monitor SLAs, analyze support metrics, and manage support tickets. Its connector gives assistants a support-intelligence layer for helpdesk performance, triage, and workflow automation.
How do I connect to the Unthread MCP server?
Add the endpoint https://app.unthread.io/api/mcp to any MCP-compatible client such as Claude Code, Codex, Cursor, or VS Code. The setup snippets on this page configure each client in one step.
Does the Unthread MCP server require authentication?
Yes. Unthread uses OAuth: the first time you connect, your MCP client opens a browser window to sign in and authorize access, then reuses the credentials for future sessions.
Which transport does the Unthread MCP server use?
Unthread exposes a Streamable HTTP endpoint, the current standard transport for the Model Context Protocol, supported by all major MCP clients.
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