Gainsight (Staircase AI)
Power AI Workflows with Customer Context
About Gainsight (Staircase AI)
Gainsight Staircase AI brings customer context into AI workflows for customer-success teams. Its connector helps assistants understand accounts, risks, customer signals, and relationship history when answering questions or planning engagement.
Connection details
https://mcp.staircase.ai/mcp- Transport
- Streamable HTTP
- Authentication
- OAuth
Setup
claude mcp add gainsight-staircase-ai --transport http https://mcp.staircase.ai/mcpFrequently asked questions
What is the Gainsight (Staircase AI) remote MCP server?
The Gainsight (Staircase AI) remote MCP server is a hosted Model Context Protocol endpoint at https://mcp.staircase.ai/mcp, so AI assistants can connect to it without installing or running anything locally. Gainsight Staircase AI brings customer context into AI workflows for customer-success teams. Its connector helps assistants understand accounts, risks, customer signals, and relationship history when answering questions or planning engagement.
How do I connect to the Gainsight (Staircase AI) MCP server?
Add the endpoint https://mcp.staircase.ai/mcp to any MCP-compatible client such as Claude Code, Codex, Cursor, or VS Code. The setup snippets on this page configure each client in one step.
Does the Gainsight (Staircase AI) MCP server require authentication?
Yes. Gainsight (Staircase AI) uses OAuth: the first time you connect, your MCP client opens a browser window to sign in and authorize access, then reuses the credentials for future sessions.
Which transport does the Gainsight (Staircase AI) MCP server use?
Gainsight (Staircase AI) exposes a Streamable HTTP endpoint, the current standard transport for the Model Context Protocol, supported by all major MCP clients.
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