Vacation Rental Team Skills
Vacation Rental Team Skills de msg2ai ofrece a tu equipo administrativo de alquileres de corta duración ocho compañeros de IA gratuitos y de código abierto, una Claude Skill por función: gerente general, reservas, relaciones con propietarios, marketing, limpieza, finanzas y fideicomisos, experiencia de los huéspedes y web. Haz preguntas en lenguaje sencillo y obtén reuniones diarias, estrategias para noches vacantes, estados de cuenta para propietarios y borradores listos para enviar. Pégalo en Claude o instálalo con un solo comando.
Documentación
Vacation Rental Team Skills for Claude
8 free Claude skills — one for every seat in your vacation-rental property management office, plus a vibe coder to ship the direct-booking site.
Built by MSG2AI · AI Ambassador for vacation-rental guests · ActionNotes for owner reviews
The 8 AI teammates · view the animated visual · non-technical landing page
What this is
Every vacation-rental management office has the same 8 roles. Most offices have 3–5 people trying to cover all of them across 30–300 properties. These Claude skills give each role its own AI counterpart — trained on what that role actually does in this industry, wired into the connectors you already use (channel manager, Gmail, Google Drive, Stripe, your CRM). Plus an 8th skill — a Vibe Coder — that ships the direct-booking website to production with Next.js, Vercel, and GitHub.
Install one skill or all eight. Each is self-contained.
Looking for the non-technical overview? See the landing page — examples, scenarios, and value for property management offices without any setup talk.
The 8 Skills
| Skill | Role | Persona | Key Capabilities |
|---|---|---|---|
vacationrental-general-manager | General Manager / Director of Operations | Sofia | Weekly ops review, KPI dashboard, owner-investor briefings, risk register, growth pipeline |
vacationrental-bookings-reservations | Reservations Manager | Marco | OTA inquiry triage, double-booking prevention, gap-night recovery, min-stay & instant-book strategy, channel health |
vacationrental-owner-relations | Owner Relations Lead | James | Monthly owner statements, mid-month updates, quarterly reviews, renewal pitches, churn-risk detection, new-owner onboarding |
vacationrental-marketing-distribution | Marketing & Distribution | Priya | Listing optimization, dynamic pricing, comp-set analysis, photography briefs, direct-booking campaigns, brand & voice |
vacationrental-housekeeping-maintenance | Housekeeping & Maintenance Coordinator | Tom | Daily turnover scheduling, inspections, work-order dispatch, vendor network, linen & supply, preventive maintenance, smart locks |
vacationrental-finance-trust | Finance & Trust Accounting | Amelia | Trust account reconciliation, monthly owner payouts, OTA payout reconciliation, occupancy/lodging/sales tax filings, STR permits, per-property P&L |
vacationrental-guest-experience | Guest Experience Lead | Lena | Pre-arrival sequence, AI Ambassador config, in-stay issue handling, upsells, local concierge, review capture, NPS — powered by AI Ambassador for Vacation Rentals |
vacationrental-vibe-coder | Vibe Coder / Web Builder | Noor | Direct-booking site, per-property landing pages, owner lead-capture, owner portal, per-market SEO pages — ships to Vercel via Next.js + GitHub |
First step for every skill: a shared Knowledge Base
Every skill is designed to read from — and write to — one shared Knowledge Base for your portfolio. This is the very first thing to set up. It can live anywhere your team already keeps documents:
- Google Drive folder (most common)
- Dropbox folder
- OneDrive / SharePoint / Box folder
- Notion workspace
- Local folder synced to any of the above
The skills expect this canonical structure (the General Manager skill will create it for you if you don't have one):
portfolio-knowledge-base/
├── 01-portfolio-brief/ ← company brief, # properties, markets, brand
├── 02-brand-and-voice/ ← logos, colors, photo style, tone of voice
├── 03-properties/ ← per-property folders (one per unit)
├── 04-owners/ ← owner contracts, statements, comms log
├── 05-channels/ ← Airbnb / VRBO / Booking.com / direct exports
├── 06-housekeeping-maintenance/ ← SOPs, vendor list, work orders, inspections
├── 07-finance-trust/ ← trust ledger, payouts, taxes, P&L
├── 08-guests/ ← guests, reviews, NPS, helpdesk transcripts
├── 09-meeting-notes/ ← team notes, decisions, owner meetings
├── 10-msg2ai-export/ ← generated JSON for hello.msg2ai.xyz
└── 11-web/ ← direct-booking site repos, deploys
Bootstrap from your Airbnb host profile or direct-booking site (Firecrawl)
If you already have an Airbnb host profile, a VRBO landlord page, or a direct-booking site, you don't need to fill the Knowledge Base by hand. The skills will use Firecrawl to crawl your channels and extract structured information — property list, headline copy, amenities, review counts, ADR signals — and seed 01-portfolio-brief/from-website.md and per-property scaffolds in 03-properties/.
Prerequisites
Before installing, you need one of the following:
| Method | What you need | Best for |
|---|---|---|
| npx (Option 1) | Node.js 18+ | Quickest install — one command |
| Plugin (Option 2) | Git + Claude Code | Namespaced, managed via /plugin |
| Git clone (Option 3) | Git + Claude Code CLI | Full control, developer setup |
| Claude.ai Projects (Option 4) | A Claude.ai account | Non-technical users, no install |
Installation
Option 1 — One command with npx (easiest)
npx vacationrental-team-skills install
The installer clones the skills into ~/.claude/skills/vacationrental-team-skills/ and they're immediately available in Claude Code.
npx vacationrental-team-skills list # See all 8 skills
npx vacationrental-team-skills update # Update to the latest version
npx vacationrental-team-skills uninstall # Remove the skills
Option 2 — Claude Code Plugin
claude --plugin-dir /path/to/vacationrental-team-skills
Or clone first:
git clone https://github.com/msg2ai/vacationrental-team-skills.git
claude --plugin-dir ./vacationrental-team-skills
Option 3 — Git clone (manual)
git clone https://github.com/msg2ai/vacationrental-team-skills.git ~/.claude/skills/vacationrental-team-skills
Option 4 — Claude.ai Projects (no install)
- Go to claude.ai, create a Project named after your portfolio
- Open any
SKILL.mdfile in this repo, click Raw, copy everything - Paste into the project's "Project instructions" and save
- Start chatting — the skill is now active in that project
Example prompts that "just work"
| When you say… | The skill that activates | What you get back |
|---|---|---|
| "Bootstrap our portfolio from our Airbnb host profile" | General Manager | Knowledge Base populated, per-property scaffolds, brand voice draft |
| "Draft this month's owner statements for all 47 properties" | Owner Relations | 47 statements with per-property P&L narrative, ready for Finance to sign off |
| "We have 14 gap nights in August — what should we do?" | Reservations | A gap-by-gap recommendation: drop min-stay, flash discount, last-minute list |
| "Build the pricing strategy for our beach properties for July" | Marketing & Distribution | A 90-day rate sheet per property, comp-set delta, recommended weekend lift |
| "Schedule today's turnovers — flag same-day-flip risk" | Housekeeping & Maintenance | Today's turnover sheet sorted by route, with risk-flagged units |
| "Reconcile last week's trust account" | Finance & Trust | A 3-way reconciliation, variances surfaced and explained |
| "Set up the AI Ambassador concierge for unit 12" | Guest Experience | A configured response set covering 30 questions in 7 languages |
| "Build the direct-booking site for our portfolio" | Vibe Coder | A live Vercel preview URL with property pages, search, owner lead form |
Skills also work together. When you ask the General Manager for the monthly investor briefing, it pulls KPIs from Reservations, payouts from Finance, and listing health from Marketing — you don't coordinate, they share context.
The Guest Experience skill
This skill is different from the others. It runs on a live tool:
AI Ambassador for Vacation Rentals — SMS / WhatsApp guest concierge. No app download. 30-second responses. 126 languages. Single dashboard managing the whole portfolio. Handles the 30 most-asked guest questions automatically (Wi-Fi, parking, trash, hot tub, local restaurants, ...) so your team focuses on the 5% that actually need a human. Performance reference points: 98% guest satisfaction, 35–60% reduction in front-desk call volume, 15–25% upsell-revenue lift per guest, 90% no-show reduction, 15+ weekly hours saved on guest comms.
Repository structure
vacationrental-team-skills/
├── README.md
├── LICENSE ← MIT
├── package.json ← npm package config
├── bin/cli.js ← npx installer
├── .claude-plugin/plugin.json ← Claude Code plugin manifest
├── docs/ ← campaign visual + outreach emails
├── vacationrental-general-manager/SKILL.md
├── vacationrental-bookings-reservations/SKILL.md
├── vacationrental-owner-relations/SKILL.md
├── vacationrental-marketing-distribution/SKILL.md
├── vacationrental-housekeeping-maintenance/SKILL.md
├── vacationrental-finance-trust/SKILL.md
├── vacationrental-guest-experience/SKILL.md
└── vacationrental-vibe-coder/SKILL.md
About MSG2AI & related projects
Building AI infrastructure for vacation rentals, events, and B2B operations.
- msg2ai.xyz — MSG2AI, the parent company
- AI Ambassador for Vacation Rentals — SMS/WhatsApp guest concierge for short-term-rental portfolios
- ActionNotes — AI-powered session and meeting capture
- Conference Team Skills — sister project: 8 Claude skills for conference organizing teams
- Contact: bart@msg2ai.xyz
License
MIT — free to use, modify, and redistribute. Attribution appreciated but not required.